Contact Us
Welcome to HERBLIQ.
We are dedicated to providing thoughtful, responsive, and reliable customer support throughout your beauty journey with us.
Whether you need assistance with product details, beauty product recommendations, order updates, shipping information, returns, product concerns, or general questions about our collections, our customer care team is here to support you.
For inquiries regarding orders, deliveries, products, after-sales assistance, business cooperation, or wholesale opportunities, please contact us through the official channels below.
1. Customer Support by Email
Email:
service@herbliq.com
Our customer care team carefully reviews every message and aims to provide a helpful response within 24–48 business hours (1–2 business days).
For faster assistance regarding an existing order, please include your order number whenever possible.
For product-related questions, please provide the following information:
- Product name
- Order number, if available
- A clear description of your question or concern
- Relevant product photos when applicable
- A short video if the issue relates to product condition or performance
Providing complete information allows our team to understand your request and provide a more efficient solution.
2. Customer Support Hours
Customer Support Email:
service@herbliq.com
Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM Eastern Time (ET)
Messages received outside normal support hours will be reviewed during the next available business period.
Please note that response times may vary during holidays, promotional events, product launches, or periods of unusually high customer inquiries.
3. Orders, Shipping & After-Sales Support
Our support team can assist you with:
- Order confirmation and status updates
- Shipping and delivery questions
- Tracking information
- Product information and recommendations
- Product usage guidance
- Damaged, defective, incorrect, or incomplete orders
- Returns and after-sales requests
- Product ingredients, specifications, and details
- Business and wholesale inquiries
To help us resolve your request efficiently, please include:
- Your order number
- The email address used when placing the order
- A detailed description of your request
If your HERBLIQ product arrives damaged, incorrect, or incomplete, please contact us as soon as possible and include clear photographs of the product and packaging when available.
4. Product Support
HERBLIQ creates thoughtfully designed beauty products focused on comfort, expression, and everyday elegance.
Our collections include:
- Aura Skin — Complexion & Daily Defense
- Quiet Lines — Precision Eye Definition
- Sculpted Petal — Couture Lips & Luminous Glass
If you need assistance with a product, our customer care team can help with questions regarding:
- Product features
- Application guidance
- Ingredients and materials
- Product shades and finishes
- Packaging details
- Recommended usage
- Product variations
- General beauty product inquiries
Because product specifications may vary between collections and individual items, please include the product name when contacting our support team.
5. Business & Wholesale Inquiries
HERBLIQ welcomes collaboration opportunities with retailers, distributors, beauty professionals, commercial buyers, and potential business partners.
For wholesale, distribution, bulk purchasing, or other commercial opportunities, please contact:
Email:
service@herbliq.com
Please use one of the following subject lines:
Subject: Business Inquiry
or
Subject: Wholesale Inquiry
This helps our team direct your request to the appropriate department.
If possible, please include:
- Company name
- Business location or market
- Expected order quantity
- Type of partnership you are interested in
- A brief description of your inquiry
6. Corporate Information
Brand:
HERBLIQ
Website:
herbliq.com
Legal Entity:
Zhengzhou Ruiwang Network Technology Co., Ltd.
Registered Address:
New Port Office Area, No. 3 Plot, Paoli Anzhi Housing Area No. 7,
Xinzheng Airport Comprehensive Economic Experimental Zone,
Zhengzhou City, Henan Province, China
Unified Social Credit Code:
91410100MAEANA223L
Customer Support Email:
service@herbliq.com
HERBLIQ is operated by Zhengzhou Ruiwang Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service management, order coordination, product support, and related e-commerce activities.
We're Here to Help
At HERBLIQ, we believe every beauty experience should feel simple, thoughtful, and enjoyable.
From discovering the right products for your personal style to receiving and enjoying your order, our team is committed to providing clear guidance and dependable support throughout your journey.
Whether you have questions about our collections, need assistance with an order, or would like to explore a business opportunity, we are always happy to assist.
For any questions or support requests, please contact us at:
Email:
service@herbliq.com
Thank you for choosing HERBLIQ.
HERBLIQ — Thoughtfully Designed Beauty for Everyday Expression.
Welcome to HERBLIQ.
We are dedicated to providing thoughtful, responsive, and reliable customer support throughout your beauty journey with us.
Whether you need assistance with product details, beauty product recommendations, order updates, shipping information, returns, product concerns, or general questions about our collections, our customer care team is here to support you.
For inquiries regarding orders, deliveries, products, after-sales assistance, business cooperation, or wholesale opportunities, please contact us through the official channels below.
1. Customer Support by Email
Email:
service@herbliq.com
Our customer care team carefully reviews every message and aims to provide a helpful response within 24–48 business hours (1–2 business days).
For faster assistance regarding an existing order, please include your order number whenever possible.
For product-related questions, please provide the following information:
- Product name
- Order number, if available
- A clear description of your question or concern
- Relevant product photos when applicable
- A short video if the issue relates to product condition or performance
Providing complete information allows our team to understand your request and provide a more efficient solution.
2. Customer Support Hours
Customer Support Email:
service@herbliq.com
Customer Service Hours:
Monday–Friday
9:00 AM–6:00 PM Eastern Time (ET)
Messages received outside normal support hours will be reviewed during the next available business period.
Please note that response times may vary during holidays, promotional events, product launches, or periods of unusually high customer inquiries.
3. Orders, Shipping & After-Sales Support
Our support team can assist you with:
- Order confirmation and status updates
- Shipping and delivery questions
- Tracking information
- Product information and recommendations
- Product usage guidance
- Damaged, defective, incorrect, or incomplete orders
- Returns and after-sales requests
- Product ingredients, specifications, and details
- Business and wholesale inquiries
To help us resolve your request efficiently, please include:
- Your order number
- The email address used when placing the order
- A detailed description of your request
If your HERBLIQ product arrives damaged, incorrect, or incomplete, please contact us as soon as possible and include clear photographs of the product and packaging when available.
4. Product Support
HERBLIQ creates thoughtfully designed beauty products focused on comfort, expression, and everyday elegance.
Our collections include:
- Aura Skin — Complexion & Daily Defense
- Quiet Lines — Precision Eye Definition
- Sculpted Petal — Couture Lips & Luminous Glass
If you need assistance with a product, our customer care team can help with questions regarding:
- Product features
- Application guidance
- Ingredients and materials
- Product shades and finishes
- Packaging details
- Recommended usage
- Product variations
- General beauty product inquiries
Because product specifications may vary between collections and individual items, please include the product name when contacting our support team.
5. Business & Wholesale Inquiries
HERBLIQ welcomes collaboration opportunities with retailers, distributors, beauty professionals, commercial buyers, and potential business partners.
For wholesale, distribution, bulk purchasing, or other commercial opportunities, please contact:
Email:
service@herbliq.com
Please use one of the following subject lines:
Subject: Business Inquiry
or
Subject: Wholesale Inquiry
This helps our team direct your request to the appropriate department.
If possible, please include:
- Company name
- Business location or market
- Expected order quantity
- Type of partnership you are interested in
- A brief description of your inquiry
6. Corporate Information
Brand:
HERBLIQ
Website:
herbliq.com
Legal Entity:
Zhengzhou Ruiwang Network Technology Co., Ltd.
Registered Address:
No. 7, Paoli Resettlement Housing, Plot No. 3, Xingang Subdistrict Office, Aviation Port Comprehensive Economic Pilot Zone, Zhengzhou City, Henan Province
Unified Social Credit Code:
91410100MAEANA223L
Customer Support Email:
service@herbliq.com
HERBLIQ is operated by Zhengzhou Ruiwang Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service management, order coordination, product support, and related e-commerce activities.
We're Here to Help
At HERBLIQ, we believe every beauty experience should feel simple, thoughtful, and enjoyable.
From discovering the right products for your personal style to receiving and enjoying your order, our team is committed to providing clear guidance and dependable support throughout your journey.
Whether you have questions about our collections, need assistance with an order, or would like to explore a business opportunity, we are always happy to assist.
For any questions or support requests, please contact us at:
Email:
service@herbliq.com
Thank you for choosing HERBLIQ.
HERBLIQ — Thoughtfully Designed Beauty for Everyday Expression.